Frequently asked Question
Yep! We can patch up your flat tire during a regular service. It's all part of the package!
Adding disc brakes to your cycle depends on whether your frame, hubs, and fork are compatible. FixMyCycle's mechanics can examine your bike and advise on the possibility. Schedule an appointment for an expert assessment!
FixMyCycle can tackle rust on most of your bicycle's components! We effectively remove rust from drivetrain parts like chains, cassettes, and derailleurs, restoring their smooth operation. However, for the frame itself, the extent of rust removal depends on the severity. In severe cases, frame integrity might be compromised, making rust removal unsafe.
FixMyCycle is your one-stop solution for bent wheel repair! In many cases, we can address minor bends using our expert "wheel truing" technique right at your doorstep. This service restores your wheel's alignment, ensuring a smooth and safe ride.However, for more severe bends or damaged spokes, a more comprehensive repair might be necessary. In these situations, our mechanics will carefully transport your wheel to our workshop for a detailed assessment and repair. While this typically takes 1-2 days, you'll be notified throughout the process, and we'll get your wheel back in top shape as quickly as possible.
FixMyCycle prioritizes bringing the service to you! In most cities across India, we offer the convenience of doorstep bicycle service. Our skilled mechanics come directly to your location, performing a wide range of repairs and maintenance tasks right at your doorstep.For repairs requiring specialized equipment or extensive work, some cities have our state-of-the-art workshop available for in-store service.A limited number of cities offer pick-up and drop-off service as an alternative for these more complex repairs.
Yes, for your peace of mind, all bicycles receive a thorough test ride by our certified mechanics after servicing. This ensures your bicycle is performing optimally and shifting smoothly before you hit the road. We also encourage you to take your own test ride to confirm everything feels perfect. Fix My Cycle is committed to your complete satisfaction!
Fix My Cycle offers a variety of convenient and secure payment options for your service. Pay the way you prefer with cash, popular mobile wallets like Gpay and PhonePe, or any other UPI payment app you use.
We offer convenient online booking, and while same-day service isn't currently available, you can easily schedule your service for the following day or any day that suits you. Book your service online today and get back on the road in no time! - https://fixmycycle.com/book-my-slot/
At Fix My Cycle, we focus on offering complete service packages to give your bike the most thorough care possible! These packages cover a range of needs, from tune-ups to overhauls.The reason we do this is because we come to you for repairs, and complete packages make the whole process smoother and more efficient for our technicians. However, if you have something specific in mind, feel free to give us a call! We can chat about your bike and recommend the best package for your situation.
Choosing the perfect Fix My Cycle service package is easy! We offer a variety of options to suit your needs, from basic tune-ups to comprehensive overhauls.
Browse online: Visit our website to see clear descriptions of each service package, including what's included
Talk to our team: Our friendly staff is happy to answer your questions and recommend a package based on your initial assessment of your bike. Just call us at 9551909111.
Technician's expert eye: When our technician inspects your bike, they might suggest adjustments to the service package to ensure it gets exactly what it needs. They'll clearly explain their recommendations and the benefits.
While we strive for flexibility, Fix My Cycle operates on a scheduled basis to ensure prompt service for all our customers. Technicians work with pre-booked slots to maintain efficiency and avoid delays. Here's how to ensure a smooth service experience for all your bikes -Schedule additional bicycles during your initial booking: Leave a comment in the Step 2 note column during your booking or Book a separate service appointment: If you have additional bikes requiring service, simply schedule a separate appointment for them at your convenience. We appreciate your understanding! By following these steps, you can ensure all your bikes receive the expert attention they deserve without impacting other customers' appointments.
Answer: Fix My Cycle brings the service directly to you! We don't require a large dedicated space. In fact, a clear area in your car park, balcony, or lobby is usually perfect.To avoid potential accidents and ensure the technician's focus, an area with minimal animal intervention and limited child activity is ideal.
We appreciate your cooperation in providing a suitable space! This allows our technicians to work effectively and deliver exceptional service for your bicycle.
Fix My Cycle understands that plans can change! If you need to update your service address after booking, you can easily do so by contacting our support team at support@fixmycycle.com. Please note that address changes are only possible before 6 pm on the day prior to your scheduled service. We'll be happy to modify your booking details to ensure a smooth service experience.
If you need to cancel your Fix My Cycle appointment, you can easily do so by contacting our support team at support@fixmycycle.com. Please note that cancellations require at least 12 hours notice before your scheduled appointment time.
Need to cancel after booking? No worries, but if our technician arrives and you can't make it, a Rs. 250 charge applies.
Extra parts during service? Our technician will let you know if your bicycle needs anything beyond the chosen package and give you an estimated price. It's totally up to you to decide if you want to fix it then.
Not ready to proceed? A minimum visit charge of Rs. 250 applies if you decide not to move forward after the technician's inspection.
Simple and clear! We believe in upfront communication to avoid surprises.
Fix My Cycle keeps everyone rolling! We offer efficient solutions for bulk bicycle service, perfect for apartment societies, organizations, and any group with multiple bicycles. Save time and hassle with our convenient on-site service camps! Our expert mechanics will service all types of bikes right at your location.Get a free quote today and experience the Fix My Cycle difference! Kindly write to us at support@fixmycycle.com
FixMyCycle prioritizes your complete satisfaction with our service! While we don't offer a formal service warranty, we take steps to ensure a worry-free experience:
Experienced Mechanics: Our skilled technicians use high-quality parts and follow strict repair protocols.
Pre-Departure Test Ride: Before we leave, you'll have a chance to take your bike for a test ride and confirm everything functions as expected.
Commitment to Resolution: If you encounter any service-related issues after your appointment, we'll work diligently to address them promptly.
FixMyCycle strives to provide top-notch service using high-quality parts. However, due to the nature of the bicycle parts market, obtaining formal warranties can sometimes be challenging.
Here's how FixMyCycle ensures you get the best value:
Reliable Parts Sourcing: We source our parts from reputable vendors known for their quality and durability.
Transparent Communication: Our mechanics will discuss any part recommendations with you before proceeding with repairs, allowing you to make informed decisions.
Focus on Long-Term Value: We prioritize repairs that use parts built to last, keeping your bike running smoothly for a longer period.
In the unlikely event you experience an issue with a part after the service, please don't hesitate to contact us. We'll be happy to investigate and explore potential solutions to get you back on the road.
Absolutely! While FixMyCycle is currently registered under the Udyog Aadhaar program, we understand the importance of proper billing for our customers. We can issue you a valid invoice containing our UAN (Unique Aadhaar Number) for your records. This invoice serves as a valid proof of service and expenditure.